Posted by [IP Address: 24.253.156.86] 'Jim C' on September 19, 2001 at 23:01:10 EST:
: Systems, applications and information-based products had been solution based since the inception of information technology. Solution is the last step for most IT products and services, and it is at this point that pricing and terms/conditions are negotiated and sales are struck. Well, we all know that is often the beginning of the life of information-based products and services. Even though 30% of the capital had been consumed as the costs of implementing a solution, the original capital base simply melts away as the solution itself manifests into a source of problem.
: This is a standard scenario for an IT consumer.
: The problem stems from the fact that the solution based model is not a sound model for IT products and services. A set of processes do not constitute a solution, and a set of solutions does not represent a business software for meeting infinite probabilities of events which all have some form of impact to a business.
: What is needed is a probability based model for building a business software. Where SAP transactions provide the actions to effect the system solutions, quite often the business events that actually occur mutate the transactions into ineffective and incoherent steps which do not adequately support a dynamic business environment.
: Paradigms do not address this issue either.
: A probability based model would exploit the use of patterns and heuristics to a much broader application. The concept of a discrete set of beginning and ending events must give way to sub-events, mixed-events, pseudal events, compound events in dealing with the steps and workflows that would aptly execute appropriately given the business dynamics. Regards.