Re: basic question

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Posted by [IP Address: 63.172.87.2] 'pmsm' on September 18, 2001 at 10:02:51 EST:

In Reply to: basic question posted by [IP Address: 63.172.87.2] 'Lea' on September 18, 2001 at 03:20:13 EST:

: Hi there! I am new in SM. What is the difference between Repair Order and Service Order?

: Thanks a lot.

Basic answer:
Repair Order - cost is settled to equipment cost center (internal customer)
Service Order - cost is settled to Sales order. Resource Related billing is used to generate a invoice to the external customer.

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Message: : : Hi there! I am new in SM. What is the difference between Repair Order and Service Order? : : Thanks a lot. : Basic answer: : Repair Order - cost is settled to equipment cost center (internal customer) : Service Order - cost is settled to Sales order. Resource Related billing is used to generate a invoice to the external customer.