Posted by [IP Address: 151.198.110.148] 'Craig' on September 18, 2001 at 08:39:24 EST:
In Reply to: URGENT - Email Quality Certificates to customer posted by [IP Address: 151.198.110.148] 'Jill Hilton' on September 13, 2001 at 16:52:10 EST:
If it's in the spool then I would probably toss it over the fence to the basis folks. It sounds like something there is not right. If when you display the spool output and it shows the correct email address then it seems the QM and SD side is OK.
Craig
: I've posted this message before but unfortunately did not get any help so I'm trying again. I'm at a bit of a loss.
: We can send emails from SAP so presumably the basis side is set up correctly. I've written programs where I use SAP function modules to send email messages to a specified email address but I would like to configure and output type to email (instead of print or fax)the Quality Certificate to a customer.
: What config is required in QM and SD to enable the Quality Certificate to be sent directly to a customer's email address instead of being printed to a specified printer or faxed to a specified fax no.
: I have the following config set up but I am not successful.
: I have defined the communication strategy ANZ as follows:
: Position 10 INT
: Position 20 FAX
: I have added the email address to the customer master:
: On the Address tab - e-mail = email address
: - standard comm type = internet mail (SMTP)
: I have created an output type ZQCE:
: General data:
: Access seq = 0005 - Sales org/customer
: Check "Access to conditions" box
: Default values:
: Dispatch time = Send with application own transaction
: Transmission medium = external send
: Partner function = SP
: Communication strategy = ANZ
: Print:
: Print parameter = shipping point
: I have created the output condition record for the selected sales org and customer:
: Partner function = SP
: Medium = 5
: Time = 3
: We go into VL71 to create the Quality Cert. and it is created in the spool but does not go to the email address in the customer master.
: Am I missing anything in QM config or is there additional basis config required. As an ABAPer trying to get the Quality Cert. to work I'm getting a bit out of my depth in QM config so I would appreciate any help (more detailed than conceptual)