Message:
: For end-user trainings it´s a good idea having them on the same level of knowledge how to navigate the system, e.g menues, help, matchcodes and all. With that background they should be able to follow class room trainings on their specific roles. : For the emtry level training, M2S-prokoda has very good simulation CBTs. The user-to-be can navigate through a simulated SAP system, changing documents, work with lists and all. Visit www.tutorwin.de and go to the demos for the British versions. : Regards, Michael : : I will be helping a training team put together their SAP R/3 education and training requirements. We're trying to do the change management effort right. : : Below is what I have put together regarding education & training requirements. I'd appreciate some feedback from the group on how this looks from your perspective. Does it look like a pie in the sky? Does it look realistic? What would you add/discard? : : Thanks in advance ... : : Jennifer : : : : NON TECHNICAL EDUCATIONAL REQUIREMENTS : : Senior Management should receive the following education: : : Strategic level overview training : : ROI : : Benefits : : Outcomes : : Project Management : : Approach : : Go Live Strategy : : Middle Management & Departmental Management : : Overview of the system : : Overview of all business processes : : Change process for Business Processes : : Who the key stakeholder groups are : : Accuracy : : Master file “keepers” : : What has changed : : What hasn’t changed : : Go Live Strategy : : Supervisors & Workers: : : Overview of the system : : Overview of all business processes : : Change process for Business Processes : : How to DO common things (i.e. purchase things, find out about your budget) : : What has changed : : What hasn’t changed : : Master file “keepers” : : Go Live Strategy : : Non Users: : : High level overview of the system : : How to DO common things (i.e. purchase things) : : What has changed : : What hasn’t changed : : Help Desk: : : Overview of the system. : : Go Live Strategy. : : Support Strategy. : : TECHNICAL TRAINING REQUIREMENTS: : : Senior & Middle Management should recieve the following training: : : Overview. : : Financial reporting. : : Departmental Management & Supervisors: : : Overview. : : Business Processes : : Financial reporting. : : Transaction training. : : Workers (various): : : Business Processes : : Transaction reporting. : : Transaction training. : : Non Users: : : None. : : Help Desk: : : Overview of BASIS and ABAP : : System Overview.