Erorr in agent assignment

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Posts: 67
Joined: Thu Jul 03, 2008 11:32 pm

Erorr in agent assignment

Post by pratik6996 » Sat Aug 16, 2008 5:54 am

I have created workflow in which i ve used step as follows:
1. User decision
2. send mail to accoeding to decision yes or no.

Task used for sending mail : TS00008267 (Generic decision task)
now when i am assigning agent to that take than msg is coming :
Background task TS 92000007 needs no agent

But my workflow has not completed b coz no agent is assigned to task for sending mail

so what is the solution ???????

Posts: 24
Joined: Sun Oct 15, 2006 9:08 pm

Re: Erorr in agent assignment

Post by jackjack » Tue Nov 11, 2008 11:21 pm

I think you get the idea wrong.

TS00008267 is a decision step. This required an agent, as in who will decide Yes or No.

While for TS92000007 is a Send Mail step.
This step is executed through background, user wf-batch which you have to create and maintain this in SWU3.
You key in the receiver for this step only.

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