IW32 closed after printing document

[ceulemaj]

Hello ,

When we are in transaction IW32 and we print an order document the transaction is closed afterwards.
Even wen we cansel the printing pop up screen the order is closed.

Is there a setting that prevent to close the order?



Thanks,


Kagge

[PJA]

Your question is not clear..

Are you saying that, when you print an order (shop paper), then system sets the system-status to closed (CLSD)??

[Sharpshooter]

I think he means that the transaction is exited. No, this cannot be changed (in the standard) because the act of printing causes an update of order data in the database that must not be interrupted.

[ceulemaj]

No what I means is that when I press on the cancel (red cross on the pop up screen otf the shop paper) the transaction is ended en i will be back in the IW32 selection screen.

[PJA]

Can you please reply with a step-by-step description of what you are doing.

[ceulemaj]

Step by step

Start transaction IW32

Search order by using the match code

Enter to open the order

In the menu bar --> order\print\order

Pop up screen appears with "Select shop papers"

Press X in the pop up

Order closed and go back to input screen of the iw32 transaction


This latest is strange because there are no updates to do

[Sharpshooter]

This latest is strange because there are no updates to do

The order status is updated to "Printed" the first time you do this.
Another reason is that you could change some data in the order that would affect the printed data. The flow of the transaction ensures that the printed data matches the saved data. Otherwise a user could (for example) add components to the order, print the order showing the components, and then choose not to save.
The transaction flow programmed by SAP prevents these types of inconsistencies. Why do you have a problem with it?

[PJA]

Dave,

But if he didn't print anything, then why did it exit the IW32 program when to click the <CANCEL> button (red X) in the Select Shop Papers popup??

Sounds like a bug to me..

PeteA

[Sharpshooter]

Yeah, probably (I missed the part about clicking 'X")....apparently the SAP screen flow logic is such that once the print process starts, there's no turning back. I'm not sure I've ever had a user go that far and then decide not to print. There is no new information in the dialog box that might cause one to change his mind about whether or not to proceed with printing IMO.
OSS note 1625093 offers a correction if it's really bothersome.

[PJA]

ceulemaj

When did this problem start?

Have you upgraded or imported any hotpacks recently.

Have you been developing any new order functionality using new screens?