F110 some checks don't print

[roadwarrior01]

On a random basis, AP will submit a payables run (t-code F110) and some checks will not print. When this occurs it usually involves one or two entire company codes, out of several which are included in the proposal. It does not always happen, and it does not always involve the same company code(s).

If we rerun the check print portion of the proposal (cancel and reprint checks using program RFFOUS_C), the missing checks print just fine. So I don't think there's anything wrong with the print program or the variant.

It seems to be at the point where SAP hands off the print spool file to the print server, but as I say it's so random there's no clear clue. I wasn't sure if Financials is the correct forum for this problem.

[darkduck]

There usually should be error message in log of Payment Program (printout step).

[roadwarrior01]

darkduck this doesn't happen because from SAP's point of view, once the print spool file is successfully created and handed off to the print server, printing is successful. There is no feed back from the print server to SAP.

[darkduck]

Then, this is Basis issue.

[fernashe]

We have the same problem. The crystal file has all the necessary information. But randomly cheque header does not print. When reprinted individually it comes out fine. Some times instead of the cheque, a blank page comes. Can reprint just the problem cheque OK.

Checked the printer, cleaned everything possible, and now using a new printer. Still the problem occurs.

Any idea why this is happening?

SF

[darkduck]

necroposting?