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IW58 - Option to undo Notification Completion

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IW58 - Option to undo Notification Completion

Postby kodukri » Thu May 15, 2014 9:53 am

Hello Experts,

We have a list of service notifications which have been completed (NOCO)by mistake and need to reverse them. IW58 does provide an option (Put in Process) but for some reason, we are not able to make it work for multiple notifications at same time

However when we go to individual notification, we are able to select same flag and put notification in process again

Are there any settings/config to enable IW58 - Put notification in process from NOCO?

We did check "Carry out Mass Change" option in IW58 but looks like it doesn't allow to update User/System status...

Appreciate any inputs

Thanks
kodukri
 
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Re: IW58 - Option to undo Notification Completion

Postby knowledgeWorx » Fri May 16, 2014 12:15 am

Hi kodukri,

there is an SCN topic exactly for this, with a potentially helpful answer. You may want to cjecl it out: http://scn.sap.com/thread/2021289
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Re: IW58 - Option to undo Notification Completion

Postby kodukri » Sat May 17, 2014 5:35 pm

Thanks KnowledgeWorx for the SCN page...reviewed and saw comments for a technical solution

Not sure why standard SAP IW58 doesn't work...
kodukri
 
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Re: IW58 - Option to undo Notification Completion

Postby PJA » Mon May 19, 2014 1:49 am

kodukri,

Have a look at this OSS Note: http://service.sap.com/sap/support/notes/1276074

Also try searching OSS using "IW58"
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