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Resource related billing not behaving as expected .

Logistics : PM and its sub-modules & SM

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Resource related billing not behaving as expected .

Postby Chandrashekhar G Mane » Thu Apr 24, 2014 8:25 am

Given below is the scenario where I am encountering issue -
Step 1 - Use IW 31 to create Service Order of SM02 type complete with planned costs for services & FG - Works as expected
Step 2 - Using DP 80 to create Quotation. - Working as expected
Step 3 - On acceptance of quote from customer, the service order is released, Debit Memo Request is created & work is executed. - Works as expected.
Step 4 - Confirmation carried to post actual costs on service order - Works as expected
Step 5 - When the actual work executed varies from planned work is where am facing issue.

I am expecting that the DP90 will either create a Credit Memo Request if the actual work consumed is less than planned work. Simultaneously, when the actual work executed is more than planned work am expecting to see the Debit Memo for the difference values vis-a-vis Debit Memo Request in Step 3. This is not happening.

Instead system will create a new Debit Memo Request for the entire quantity.

Can anyone think of missed config. I have been through SAP note on DIP profile & could not find clues
Thanks,

Chandrashekhar Mane PMP®
SAP Certified Solution Consultant - Order Fulfillment,Customer Service & Plant Maintenance Modules
SAP Certified Application Associate - CRM Internet Sales with mySAP CRM 2005
Chandrashekhar G Mane
 
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Re: Resource related billing not behaving as expected .

Postby PJA » Fri Apr 25, 2014 1:22 am

In this process, once the Quotation has been accepted, then this is the final price you will charge the customer (DMR1).

Normally you would not create DMR2 via DP90.

I'm not sure this will work, but try adding credit memo document type in ODP1 under the Usage section.

PeteA
Pete A
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Re: Resource related billing not behaving as expected .

Postby Chandrashekhar G Mane » Fri Apr 25, 2014 1:41 am

Credit Memo Document type has been configured and attached in the DIP PROFILE FOR usage Billing Request & RA.

On creating quotation via DP80 & accepting the same a DMR 1 is created.

In event of more resources being consumed to execute the work DP 90 is supposed to pick Open values /Delta during second iteration of billing & create DMR2- to account for the delta during T&M billing, which is where the problem is encountered. The DIP note also mentions the same but does not give any clue for associated settings / config.

PS -The DP 90 screen has check box Process Open Items only which also is selected.
Thanks,

Chandrashekhar Mane PMP®
SAP Certified Solution Consultant - Order Fulfillment,Customer Service & Plant Maintenance Modules
SAP Certified Application Associate - CRM Internet Sales with mySAP CRM 2005
Chandrashekhar G Mane
 
Posts: 336
Joined: Wed May 25, 2005 7:02 am
Location: Southbury, CT

Re: Resource related billing not behaving as expected .

Postby psquare » Mon May 05, 2014 7:24 am

Hi,

Like Pete said, when you use the quote process, it is considered to be used as the end price for your customer.

Additional logic when you have more work on the order, and you want to make a distinguishment on the quoted lines and additional cost lines, you need to implement userexits/badi's of the DIP.

So it is not possible to have your required process via standard customizing.
The reason for this:
In real life, mostly the actual costs differ always from the planned costs. Therefore businessrules how to handle these can differ per customer of SAP.

Regards, P
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