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CS - Service order with resource-related billing

Logistics : PM and its sub-modules & SM

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CS - Service order with resource-related billing

Postby Zebuth » Wed Nov 06, 2002 6:36 am

Hello.
I 'm PM Consultant and I'm new on CS. There is certainly something I didn't understood in CS Process. I want to do a CS order with resource-related billing. I have done service order process until the "end" with confirmations, posting of costs (KO88) and closing. I can't create my billing request. I 'm sure I am wrong on it. (I have many doubts on the use of Posting rule like in PM !)
Could you explain me the basic rule on it please ? (service order, posting, repair order, or ....)
Thanks.

Zebuth
 

Postby Svenni » Thu Nov 07, 2002 6:00 am

Hi

When creating res.rel. billing you have to check whether you are using DIP profile or not. The DIP profile is assigned to order types. If you are using DIP, you have to maintain links between act. types and materials with transaction code ODP1 so you can create a res.rel.billing document. If you are not using DIP, you have to use transaction OKI1 to create this link between act. types and materials...
Regards,

Svenni
Svenni
 
Posts: 45
Joined: Thu Oct 24, 2002 9:25 am

CS Order and RRB

Postby SWA » Fri Nov 08, 2002 1:36 am

Resouce Related Billing is strongly associated with SD.
You will need an SD consultant to set up condition types etc.

The advice I have (form PM/CS side) is: (assuming you do not want to create any quotes)
As our friend has correctly said - you must maintain the DIP profile if you are running on > 4.5A.
The DIP (very simply put) acts as a conversion between what is found on the CS Order (Labour and Material ...) and what must appear as sales materials on the Sales Order (Debit Memo) from which billing will take place.
After the DIP has been configured, and the confirmations against the order made - you must run transaction DP90 (Resounce Related Billing) - if I recall correcly it is against the CS Order.
Our system is down so I cannot check right now.

Once this is done - you then need to create the Billing document I think that this is transaction VF01 ?.
Cheers
SWA
 

Postby Zebuth » Fri Nov 08, 2002 11:20 am

Thanks SWA and Svenni for your answer.
I did what you told me. Now my DIP is correct, and assigned to my order type. I have updated my value categories to consider it as "revenues".
I am blocked on DP90 when I want to create billing request for my Order : "No expenditure items found"!

My process :
1 Creation notification service
2 Creation service Order (from notif) without service product
3 Creation of one operation with internal activity time
4 Plan Cost calculation : Revenues = xxxx
5 Confirmation
6 Actual costs calculation : Revenues = xxxx
7 Service order technically completed
8 Billing request by DP90 : "No expenditure items found"

I continue my research. Perhaps my process is wrong ! If you have the time to correct me ! Thanks in advance.
Zebuth
 

Postby skr » Mon Nov 11, 2002 3:06 am

I do not understand how cost can be revenue item.
These are totally opposite thing. One is expenduture item and another is earnings. I think that may be the problem
skr
 


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