CRM Books

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sarahman65
Posts: 1
Joined: Sat Aug 01, 2009 1:23 pm

CRM Books

Post by sarahman65 » Sat Aug 01, 2009 1:27 pm

Greetings!!
Any suggestion on good books on CRM?? or e-books??
I am new to the module and need basic information followed by advanced topics.

SAP2020
Posts: 17
Joined: Sat Apr 04, 2009 1:31 pm

Re: CRM Books

Post by SAP2020 » Sat Aug 15, 2009 8:30 pm

This is a good CRM book for beginners:

SAP CRM by Srini Katta

You can find more SAP books on http://www.myERPBooks.com

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