Solman 3.1 Graphic tab "The page cannot be displayed"

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gavinmetcalfe
Posts: 29
Joined: Thu Apr 06, 2006 4:50 am

Solman 3.1 Graphic tab "The page cannot be displayed"

Post by gavinmetcalfe » Wed Mar 25, 2009 5:29 am

I have a Solution Manager 3.1 system and am having dificulty getting the graphics tabs to work.

When in transaction solar01, selecting a business process and selecting the Graphic tab I get a "The page cannot be displayed" page instead of the graphic. On looking at the url for the graphic it is as follows

res://C:\WINDOWS\System32\shdoclc.dll/dnserror.htm#http:///?sap-language=E&sap-client=100&graphic=33E3F6D2C0896046A5F767A248EF8044&mode=D

There appears to be no destination or page in the url so no guesses required for why it can not be displayed.

Can anybody point me in the right direction as to what needs to be done to get this working? I am guessing that I shall have to install the graphics somewhere and then change some configuration in Solution Manager to point to the graphics.

thanks

Gav

warleilima
Posts: 1
Joined: Mon Feb 07, 2011 12:11 pm

Re: Solman 3.1 Graphic tab "The page cannot be displayed"

Post by warleilima » Mon Feb 07, 2011 12:22 pm

Hi gavinmetcalfe,

let me know if you fixed your problem. If no, try to do this:

1 - Path your computer: C:\WINDOWS\system32\drivers\etc
2 - Open file: "hosts"
3 - Add a new line to this file as below (where 10.1.1.54 is IP your solmna server and SM2ABDB0.XXXX.COM is the server name as example below)

10.1.1.54 SM2ABDB0.XXXX.COM

4 - Save and try again.

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