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SBWP - save docs as pdf but comes up as Doc Viewer

PostPosted: Fri Dec 06, 2013 9:07 am
by glenn1927
Hi I'm a newbie to this forum. One of our users is having an issue

They use SAP Logon pad (local) install for drag and drop (OAWD) then they use SAP Citrix Portal for paying invoices (SWBP)

They were doing this all on SAP Logon pad (local) install and when they dragged and dropped the scanned image and saved it as a PDF once viewed in SWBP it came up as a PDF

Now they are using SAP Portal for this and the PDF is opened in Document viewer

I've mirrored this and in the local and the Citrix Portal login mine opens in Document viewer.

I have tried numerous things but nothing seems to work

Any ideas