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Customer workflow not triggered

PostPosted: Thu Jan 17, 2013 8:01 am
by tbrevignon
Hi all,

We have an issue with a customer workflow that is not triggered every time it should be.

An event (named 'TO_RELEASE') is linked to it through the delegation objet ZBUS2012 (from BUS212). The link is active.

If we create, for instance, 10 purchase orders, one of them is not triggering the workflow even if all the conditions required are met.

If we test the workflow again with SWUS with the purchase order number that wouldn't triggered, the workflow starts normally.

I thought it could be a problem with user wf-batch being locked but why would it be locked and why the purchase orders after the one missing, triggered the workflow correctly ?