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Intermittent failures with Quality Notifications

Posted: Thu May 03, 2012 4:01 pm
by QMNewbie

We are using workflow to send emails when a quality notification (q-note) is created. Periodically we have q-notes that do not have any workflow events triggered when the note is created. We have confirmed in the q-note itself that no WF event has been created. It seems to be random and not specific to note types, users, plants, etc. Any help you can offer would be great.

ECC 6.0 SP4

Thanks in advance.