Intermittent failures with Quality Notifications

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QMNewbie
Posts: 10
Joined: Thu May 03, 2012 3:54 pm

Intermittent failures with Quality Notifications

Post by QMNewbie » Thu May 03, 2012 4:01 pm

All,

We are using workflow to send emails when a quality notification (q-note) is created. Periodically we have q-notes that do not have any workflow events triggered when the note is created. We have confirmed in the q-note itself that no WF event has been created. It seems to be random and not specific to note types, users, plants, etc. Any help you can offer would be great.

ECC 6.0 SP4


Thanks in advance.

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