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how to re-processes workflow (refresh agent) on work-item?

Business WorkFlow

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how to re-processes workflow (refresh agent) on work-item?

Postby SAPMMLover » Wed Feb 08, 2012 1:20 pm

Hello,

I have a question.

We have SAP workflow implemented for the purchase requisition approval process. When the requisition was created, the system could not find an agent (i.e. approver) because our HR master data was not up to date . The HR team then corrected the data; but how do we reprocess the existing workflows (as they are still sitting in process, but are not assigned to any agent). Is there a way to refresh the agent for the workflow or retrigger it so that the agent can be determined?

Please let me know.

Cheers.
SAPMMLover
 
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