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Workflow to external approvers

Business WorkFlow

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Workflow to external approvers

Postby PJDavo » Wed May 11, 2011 5:20 pm

Hi All,

Im an FI/CO consultant and dont have a lot of knowledge in the workflow area so i was hoping for some help. Im working on a project where Credit memo requests (In SD) are being raised and sent out to various people in the business for approval before the billing is allowed to take place.

The issue we have is that many of these approvers are Sales reps who work remotely and do not have any SAP access at all (and the business does not want them to). I understand that it is possible for Business Workflow and SAP to produce emails which go out to the approvers, is it possible for a button in those emails to updata data in SAP (I.e. change status on a credit note) without the user signing into SAP?

Many thanks
Phil.
PJDavo
 
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