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Deleting work items in PTARQ in mass. Is this possible ?

Business WorkFlow

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Deleting work items in PTARQ in mass. Is this possible ?

Postby NMCDONNE » Wed Nov 26, 2008 2:37 pm

Hi
I have a number of leave request work items that I need to remove/delete from Manager Inboxes in the portal.
I have identified the work item #'s and am aware that I can remove these via SWWL in mass which is fine. In order to remove the reference to these leave requests from the UWL worklist in the portal also means that I need to remove these workflow instance #s/work items from PTARQ. However the issue I have is that the delete program RPTARQDBDEL does not allow me to enter in multiple work item numbers or even workflow instance #'s (which PTARQ seems to use).
My question is how can I go about deleting these items from PTARQ in mass ?

Might someone be able to help ?

Thanks
Nicola
NMCDONNE
 
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Re: Deleting work items in PTARQ in mass. Is this possible ?

Postby girafee » Thu Mar 05, 2009 1:29 am

You can run the report and in the out put, give filter. In the filter give the required workitems and select them and delete.
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Re: Deleting work items in PTARQ in mass. Is this possible ?

Postby NMCDONNE » Thu Apr 02, 2009 5:51 am

ok thanks.
Not sure this will work though as the filters I need are not available.
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Re: Deleting work items in PTARQ in mass. Is this possible ?

Postby serteixeira » Fri Apr 03, 2009 7:50 am

Hello,

I am also trying to use report RPTARQDBDEL to delete leave requests from the tables. This works fine and the managers no longer see the tasks in their MSS.

But this isn't deleting/cancelling the workflows since I still see them in the log as started... Any ideas?

I have seen program RPTARQSTOPWF but this only selects REJECTED documents.

Regards

Sérgio
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Re: Deleting work items in PTARQ in mass. Is this possible ?

Postby NMCDONNE » Mon Apr 06, 2009 1:50 pm

Hi Sergio

I have discovered that in order to set workflows to Completed you can also use PTARQ
Click on ‘Display Documents’ button
Enter in the Personnel Number of the EE in the field and select ‘Up To Today’ as the period. Hit enter
Scrolldown the list until you find the correct workflow row
Double click on the workflow and then you will be taken to the Request Items screen
Click on the workflow button
In the Work Item Selection screen, click on the row and then hit the ‘Display Work Items’ button (Spectacles icon)
In the Nortel Leave Req/Chg/Del screen on the top menu choose Go To - > Technical Work Item Display
In the Display Work Item screen on the top menu choose Edit -> Change
Hit the ‘Execute’ button against the ‘Complete Manually’ option on the left hand side.
Hit ‘Yes’ button when the pop up box appears that asks you whether you want to Cancel Work Item.
Go back to the main screen Display Leave Requests (Database of Leave Requests) screen.
Enter in the Personnel Number of the EE in the field and select ‘Up To Today’ as the period. Hit enter
Scrolldown the list until you find the correct workflow row (validate based on instance #)
You will see the workflow status has changed to COMPLETED.

Hope this helps
Nicola
NMCDONNE
 
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