SU10 not working as expected in CUA

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MikeNZ
Posts: 36
Joined: Fri Apr 28, 2006 12:43 am
Location: New Zealand

SU10 not working as expected in CUA

Post by MikeNZ » Fri Mar 23, 2007 8:15 am

Hello - I made an earlier post but may have incorrectly diagnosed the issue.

I have just set-up a new CUA - using Solution Manager 4.0.

The users appear correctly in SU01 - but when I try to use SU10, it does not show ALL the users.

Note: I have determined that the only users that exist in the SU10 view are those users that are exisiting users in the central system. So none of the users from the child systems are showing in the SU10 view of CUA.

Is there a setting change that dictates what users are show when using SU10 ? or does anyone has any other ideas as to what the issue could be?

thx4allthefish
Posts: 5694
Joined: Sat Oct 26, 2002 6:18 pm
Location: barolo barrel

Post by thx4allthefish » Fri Mar 23, 2007 9:41 am

do you want all the users of your child-systems in the CUA or don't you? i'm a bit confused here ...

take a look to tx. SCUG there will be protocols of which users have been added to your CUA, which have not and you are able to do so manually. also you can identify the missing onex and the reason for their being missed.

does that help?
curiousorange wrote: I give up. Humanity isn't worth saving. Why is there never a Vogon Constructor Fleet around when you really need one?

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