Dunning Procedure for IS-U

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Dunning Procedure for IS-U

Post by srini99 » Wed Apr 26, 2006 9:53 am

I have a situation where I have a special dunning proedure setup for low income customers. They go thru the dunning process just like other standard customers. The only difference is that they should not have late payment charges showing up on their bill. In other words their total due should = to amount after due date. Any help is appreciated.

Thanks Srini.

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Post by dennyx » Mon May 01, 2006 8:46 am

You should configure a special dunning procedure and then you should not alocate any LPC procedure to this dunning procedure.


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Post by isu_guy » Mon Oct 09, 2006 3:02 am

I second with dennyx.

Late payment charges is not an issue. You need to device a separate dunning procedure while specifying a required dunning amount.


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