Industry Solutions (IS-B, IS-H, IS-Oil, IS-P, IS-Retail, IS-T, RIVA etc.)
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I have a situation where I have a special dunning proedure setup for low income customers. They go thru the dunning process just like other standard customers. The only difference is that they should not have late payment charges showing up on their bill. In other words their total due should = to amount after due date. Any help is appreciated.