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CRM service order - Header status In process

PostPosted: Thu Oct 18, 2012 2:25 am
by anitha123_90
Hi Experts,

When the CRM service order status is set to "service order release" , the header system status is getting set to "In process " instead of "Released".

I check the Item system statuses , its properly getting set to released. Also I checked the Header R/3 transfer and R/3 status , item R/3 transfer and R/3 statuses , they are properly getting set to "Successfully distributed".

Can u share your comments to solve this pl?