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Direct navigate to Service Req through URL

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Direct navigate to Service Req through URL

Postby plsim » Tue May 31, 2011 1:21 am

Hi,

I try to open the service request directly through the below link:

http://xyz.com: number>/sap/bc/bsp/sap/crm_ui_start/default.htm?crm-object-type=CRM_SRQM_INCIDENT&crm-object-action=B&saprole=ZSS_SRVREQ&crm-object-value=9010000003&crm-key-name=OBJECT_ID

where crm-object-value=9010000003 is the service request ID

However I kept having exception error:
Exception Details
CX_SY_REF_IS_INITIAL - Dereferencing of the NULL reference
Method: CL_CRM_BT_WORKAREA_MAINWINDOW=>IP_OVERVIEW
Source Text Row: 16

Can anyone kindly please help and advise. Thank you.
plsim
 
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Joined: Mon Oct 09, 2006 9:58 pm

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