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Integration between CRM and ERP regarding personnel staffing

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Integration between CRM and ERP regarding personnel staffing

Postby Thalos » Thu Oct 14, 2010 9:54 pm

Hi everyone!

We are implementing CRM Services for service management and Project System in the ERP for project management. In both of them, we are planning and staffing personnel. But since people can be indistinctively assigned to service orders or projects, we need to have only one tool to plan and staff personnel. Does anyone know if I can plan work in PS through work centers assignment, and replicate this in CRM Services, so that I can see this integrated in CRM?

Thanks in advance to everyone!

Regards!
Thalos
 
Posts: 8
Joined: Sat Feb 07, 2009 6:41 am

Re: Integration between CRM and ERP regarding personnel staffing

Postby rameijn » Wed Dec 29, 2010 8:59 am

Hello,

I have found a document to intergrate ERP HR with a CRM oraganisation Model. I don't have a link to the documetn on this moment but have a search to "SAP Best practice CRM Organisation Model with ERP HR Intergration".

http://help.sap.com/bp_crmv12007/CRM_DE ... _EN_DE.doc

Kind regards,

Richard Meijn
rameijn
 
Posts: 227
Joined: Tue Oct 29, 2002 9:25 am


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