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Groupware intergration - userlist.xml

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Groupware intergration - userlist.xml

Postby Guestmm » Fri Jun 25, 2010 6:17 am

Hi

Downloading BUPA_MAIN from CRM to groupware is filling userlist.xml.
However I have more entries in userlist.xml then I expect. I have changed the e-mail address for one of my employees. In userlist.xml I get both the new and the old e-mial address against the same BP that relates to this employee.
When I look at the record in CRM MW there is only 1 e-mial address assoicated with this employee.
What is causing this ? and how do I resolve it ?

If I create an activity for this employee I am getting multiple ISP_ queues again I beleive becasue I have mulitple entries for the 1 employee in ISPQTAB.
How is ISPQTAB populated?
Regards
mm
Guestmm
 
Posts: 38
Joined: Thu May 27, 2004 10:50 am

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