This website is not affiliated with, sponsored by, or approved by SAP AG.

Returns sales orders with reference to invoices

CRM related discussion only

Moderators: Snowy, thx4allthefish, Lost Identity

Returns sales orders with reference to invoices

Postby xchen18 » Thu Apr 29, 2010 10:24 pm

Hi, Colleagues:

Can I check with you for the following question:

We want to create return sales orders with reference to invoices in CRM. However , in their scenarios, no saved invoice documents in CRM to reference (they are in ECC only).

Do you know the way to implement/enhance this or we have to stick to ECC for returns?


Cheers,

Eric Chen
xchen18
 
Posts: 1
Joined: Thu Apr 29, 2010 10:21 pm

Re: Returns sales orders with reference to invoices

Postby mrsapman » Fri Apr 30, 2010 4:48 am

From SDN board, it takes some custom development >>>

In order to create complaint with reference to ECC billing document you will have to implement badi CRM_COPY_BADI_BILLDO.Then you need to work on following methods based on your specific project business scenario which differs from project to project :-
1-MAPPING_FOR_EXTERNAL_DOC - This method is for mapping r/3 fields to CRM fields in Web UI.
2-GET_SEARCH_HELP- This method is for providing search help in Web UI.
3-READ_DATA- This method is for display in billing document item data in Web UI .
4-PREPARE_DOC_FLOW - This method is for providing reference to External document in Web UI.
mrsapman
 
Posts: 293
Joined: Mon Dec 19, 2005 9:58 pm


Return to CRM :: SAP CRM

Who is online

Users browsing this forum: No registered users and 2 guests





loading...


This website is not affiliated with, sponsored by, or approved by SAP AG.