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CRM 7.0 personalize link not working

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CRM 7.0 personalize link not working

Postby ss354 » Tue Mar 30, 2010 7:04 am

Hello Experts,

I am working on a new CRM 7.0 implementation. Any business role that I login thru, I am unable to access "Personalize" or "Help Center" or System News.

When I click on "Personalize" or "System News", a Javascript Error is thrown saying "htmlbEDIC is undefined" and the file is ........./BC/BSP/SAP/thtmlb_scripts/events.js.

Can anyone please help me out in fixing this and restoring the functionality?

P.S: I have checked all the possible items in Authorization and SICF areas.

Thanks,
Sunny
ss354
 
Posts: 9
Joined: Mon Nov 23, 2009 9:14 am

Re: CRM 7.0 personalize link not working

Postby ss354 » Mon Apr 19, 2010 9:04 am

Solved!!. It was a web dispatcher issue. Basis took care of it.
ss354
 
Posts: 9
Joined: Mon Nov 23, 2009 9:14 am


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