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CRM - GIS (ArcGIS by ESRI) Integration

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CRM - GIS (ArcGIS by ESRI) Integration

Postby krikrina » Mon Nov 09, 2009 6:55 am

Hi to all,
I am a .Net developer but now I am beginning to facing some SAP CRM implementations.
In particular, we are implementing a CRM solution for a call center and we need the users to view a map integrated in CRM web UI with all the customers' addressess in it highlighted by different colours based on the technicians which will serve them.
We know there is ESRI ArcGIs fort this purpose, but I search a lot on the web and didn't find a technical how to for the integration of this two system???Can you help me please???
:) thanks a lot!!!
krikrina
 
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