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CRM groupware integration issues

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CRM groupware integration issues

Postby aarthi569 » Thu Oct 23, 2008 8:26 pm

Hi,

I've set up Server side groupware integration of CRM 5.2 with MS outlook. The BPs are getting exchanged from CRM to Outlook and vice versa.
Activities and Tasks are flowing from CRM to Outlook.
But when Outlook tasks and activities are saved, the connector creates an error dump file. This is created for new tasks and activities as well as for any changes to tasks and activities with source as CRM.
The error message is:

<subject>Organizer's mail id is not mapped to a business partner in CRM online</subject>
<description>Organizer's mail id is not mapped to a business partner in CRM online</description>

The employee is maintained in Org Structure with email ID. Are there any other setting to be maintained for email ID mapping??

Thanks!

Cheers,
Aarthi.
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Re: CRM groupware integration issues

Postby Guestmm » Thu Nov 27, 2008 7:30 am

Suggest you double check the e-mail addres as it is case sensitive
Regards
MM
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Re: CRM groupware integration issues

Postby BarbJ » Sat Feb 12, 2011 5:18 pm

Aarthi,
I know this is an old post, but you say you have done server side gw with activities and tasks. Are you doing bi-directional, because we currently have issues with that. I would appreciate if I could ask you some questions concerning this. We have crm 7 and ms outlook 2007.

Barb
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Re: CRM groupware integration issues

Postby Gothmog » Fri Feb 18, 2011 7:16 am

Please do not raise old topics - especially to ask a question to someone who posted twice two years ago.
If you have specific issues, start a new topic.
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