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SF - zebra - limit of pages?

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SF - zebra - limit of pages?

Postby yukka2000 » Tue Dec 08, 2009 3:51 am

Hello,

I am facing following problem:

I am printing Transfer Order labels by means of Smartform which takes table of transfer orders as an argument. This printout in most cases works well on both laser printer and Zebra GK420 printer as it was meant. However when a number of positions in single transfer order rises to 15 and above, the print-out to Zebra abrubtly stops and an error in spool shows up. In laser printer this never occured.

Each position is printed on a separate page, which is forced with NEW-PAGE command. Some additional NEW-PAGE commands are also send as to print special first page and some separation pages in a single batch, but no other printer commands are used.

Is there anything like buffer size for such a print-out which might be changed? Any other ideas?

Chris
yukka2000
 
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Re: SF - zebra - limit of pages?

Postby yukka2000 » Fri Dec 11, 2009 7:52 am

Problem still occurs, usually when I print around 20 or above labels. BASIS guys say it must be a problem with smartform, but frankly I don't even know how to debug it as the smartform function module runs correctly and the problem occurs while sending printout from SPOOL (SP01) to printer. From SP01 you can preview 10 pages maximum.

My best guess it might be something at the level of printer language like a number sent as a barcode is too long, there are unsupported characters or something similar.

Please help ;)
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Re: SF - zebra - limit of pages?

Postby Gothmog » Fri Dec 11, 2009 8:04 am

yukka2000 wrote:From SP01 you can preview 10 pages maximum.


Actually, you can see more than that, using the Settings button (don't worry about the 'Displaying nn pages could cause a memory overflow' warning if you're only displaying 20 or so pages).
It won't solve your problem - for which I have no clue - but you'll be able to check your spool, and maybe spot something wrong there...
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Re: SF - zebra - limit of pages?

Postby yukka2000 » Wed Dec 16, 2009 1:28 am

Hi Experts,

I split the printout into separate jobs. I tried to force printing of each label as a single print job where all, one by one were sent at the same time. Some of labels were again marked red in spool as erroneous. When the same printout was sent with 2 second pause between each label all run well!! Seem to be hardware, spool or device type issue.

Chris
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Posts: 34
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Re: SF - zebra - limit of pages?

Postby Gothmog » Wed Dec 16, 2009 1:50 am

You mean you shouldn't trust the basis team when they say the problem is not on their side ?
Shocking ! :mrgreen:
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Re: SF - zebra - limit of pages?

Postby yukka2000 » Wed Dec 16, 2009 2:04 am

Gothmog wrote:You mean you shouldn't trust the basis team when they say the problem is not on their side ?
Shocking ! :mrgreen:


More and more often I have to revise my views :|
yukka2000
 
Posts: 34
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[RESOLVED] SF - zebra - limit of pages?

Postby yukka2000 » Thu Dec 17, 2009 6:06 am

Seems that problem was on hardware side. After upgrade of firmware it works fine (so far).
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