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Problem opening PDF sent via SAP email on smartphones

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Problem opening PDF sent via SAP email on smartphones

Postby craigdsharp » Thu Sep 18, 2014 2:19 am

Hi,

We have a number of background jobs that result in a PDF file sent via email. All our users have no problem opening these attachments via Outlook, however the attachments cannot be opened using the attachment preview in Outlook 2010 nor are they recognised as PDF files on a smart phone (We've tested Windows, Android & IOS). Not sure how relevant this is, but if we save the attachment from Outlook to a Windows PC desktop then email it out it can then be opened on a smart phone.

Any ideas would be greatly appreciated

Regards,

Craig
craigdsharp
 
Posts: 29
Joined: Wed Jun 18, 2008 12:42 pm

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