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IDOCs issues

Posted: Thu Apr 26, 2018 12:25 am
by Geeth
Hi Gurus,
Frequently, IDOC's gets stuck in 64 status and regularly reprocess manually. We tried to scheduled the background job(RBDAPP01) for reprocessing the 64 status, but it resulted in duplicate sales orders.

Can anyone help to fix this issues.

Thanks
Geeth

Re: IDOCs issues

Posted: Mon Apr 30, 2018 2:05 pm
by Snowy
you need to investiate why they got the 64 status. only then you can take a decision to reprocess. In our company, this it NOT the responsibility of Basis...

Re: IDOCs issues

Posted: Thu May 03, 2018 12:05 am
by Geeth
Hi Guru's,

Could anyone help me on how investigate why they got the 64 status?

Thanks
Geeth

Re: IDOCs issues

Posted: Thu May 03, 2018 3:32 pm
by Snowy
again... not a Basis task...

Re: IDOCs issues

Posted: Sun May 06, 2018 11:04 pm
by Geeth
Hi Guru's

This is not a Basis task, but need to investigate the reason of 64 status? Functional team says its Basis issue :-)
. So, I need to find the root cause.

Thanks
Geeth

Re: IDOCs issues

Posted: Mon May 07, 2018 10:38 am
by Snowy
check this:

https://archive.sap.com/discussions/thread/1479475

Can you check Partner profile WE20 , there you have 2 options like Trigger immidiatlty and Trigger background job, your case useTrigger background job or run the BD87 tocde to change the status 64 to 53.

check job logs for RBDAPP01

but.. still not Basis issue!

Re: IDOCs issues

Posted: Mon May 14, 2018 4:02 am
by Geeth
Hi Guru,
I checked all the PP and its Trigger immediately. anything else do I need to check?

Thanks
Geeth