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STOP: No rule under key $ ZK23****** *

Human Resources (PM, OM, PA, TM ,PD)

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STOP: No rule under key $ ZK23****** *

Postby moretoknow » Mon Aug 20, 2012 12:43 pm

Hi Guys,
I need help in solving this error......

STOP: No rule under key $ ZK23****** *
Technical error no. 57
09/02/2012 Processing terminated for EE --------.

I created a new rotational work schedules with Ref. date for PWS to start on the 08/27. It is a Monday to Sunday with 4 shifts 1st week and 3 shifts the 2nd week.
While testing i realized that when i use the future start date 08/27 in time entry and run time eval up to 09/02, it gives me error on the date i run the time evaluation. i.e. When i ran it on thurday 08/16, i had errors on that dateand could not process further than that day, when i ran the evaluation again the next day 08/17 friday, it gave error on that day while 08/16 had no more error..... now its on 08/20 while 08/17 processed good.


I re -created the same work schedule on a sand box with a Ref. date for PWS 08/16. I entered time for the EE for all the shifts starting from 08/16 -09/02. When i ran the time time evaluation, it calculated up to 09/01 Saturday but still gave errors on 09/02.

Is this a date issue? Will it work if it gets to the actually date of 09/02 and time evaluation is run?

Thanks
moretoknow
 
Posts: 6
Joined: Tue Jun 26, 2012 1:13 pm

Re: STOP: No rule under key $ ZK23****** *

Postby mb7269 » Wed Aug 29, 2012 12:57 am

Is employee active on the errored date?
mb7269
 
Posts: 10
Joined: Fri Jun 20, 2008 5:28 am

Re: STOP: No rule under key $ ZK23****** *

Postby moretoknow » Wed Aug 29, 2012 3:07 pm

Hi mb7269,
Yes the employee is active on the errored day.

What i did to resolve it:
I looked through the log and found that it was picking up the rule for the old work schedule with the hours of that WS (8:00 instead of 12:00), so what i did was to enter time for the previous week 08/20 - 08/26, with the old WS 8:00hrs, saved and ran time evaluation for that week without errors. Then i assigned my work schedule - 12:00 hrs with start date 08/27/2012 in IT0007 for the same employee, entered time for that week 08/27 - 09/02.
When i ran the time evaluation, it was error free.

My my is that since i was using new WS to start in a future date, i believe the Previous week leading to the new WS start date needed to have its time entry done before the start of a new WS. Don't know why it acted that way.

Thanks for the reply.
moretoknow
 
Posts: 6
Joined: Tue Jun 26, 2012 1:13 pm


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