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Overpayment or Claims Functionality for non-US SAP customers

PostPosted: Thu Feb 23, 2012 3:40 pm
by marimar
Hello,

Does anyone know if there is an equivalent functionality to the "new" Overpayment Functionality introduced to US customers available for non-US customers? We are a Canadian customer and I'm looking for something to assist us with this process. I'm aware that in the US there was a Claims functionality and there is now this new Overpayment functionality which is an enhanced version, but neither seem to be available to us.

Thank you,