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FSCM: Multiple dispute cases against one invoice

PostPosted: Wed Sep 13, 2017 11:17 am
by rivendell78
Hi Folks,

My customer wishes to use Dispute Management, but wants to have the ability to assign multiple dispute cases against the same invoice. The reason being:

Their customer is serviced by many branches, but one invoice is produced, at their customer's behest, as single line item with a back up spreadsheet with the details. SAP SD is not used, billing is done via a separate system. Consequently this invoice could be disputed by multiple branches for different reasons.

Is there any way of accommodating this?