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Settlement of Service Order

Financials (FI, CO, TR, EC)

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Settlement of Service Order

Postby Ulrika » Sun Dec 04, 2005 12:49 pm

Hi!
Regarding Service Order Settlement!

Background information
We use revenue bearing service orders (Service order and Resource Related Billing).
We report labor, expenses and spare part to the service order.
We settle the service order to PSG (COPA).

The requirement is to, when settling the service order:
- split parts and service (labour+expenses)
- get the product hierarchy (from material master) into COPA – to be able to split the cost by business line.


Problem:
1. We are able to split the cost of parts and service (labour+expenses). However, we are not able to split revenue. Do you have any suggestion of how to split the revenue between parts & service?
2. When settling the service order, we need to split the cost according to different business lines (bulk service, barmac service, pyro service etc). This is indicated in the material master using a product hierarchy. Not until doing RRB we have all the materials (hence the product hierarchy) in the sales order and invoice. How can we pick up this information an get it into the PSG? Or is there other fields in the service order that would be more suitable – so that we can split cost & revenue to different business lines?
3. Is it possible make the settlement of service order create more than one profitability segment (for instance, for SD invoices it creates a segment per line item). We are only able to create one per service order.

(I've also posted the same question under the PM Forum, but was recommended to post it in the FI Forum instead)

Kind regards
Ulrika
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Postby varma152 » Sun Dec 04, 2005 3:36 pm

Hi Ulrila

1.How do you calculate revenues, is it a flat rate or % based on costs? This may not be possible with standard functionality, we can use enhancement COPA002
2. Do you have more than one business line on a service order, What are your reporting requirements?
3. This not possible, you can create only one PSG, because service order is treated as cost object unlike a sales order for which it creates a cost object for SDI (Sales Document Item)
Cheers,
Varma
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Postby Guest » Mon Dec 05, 2005 2:58 am

Thanks for the quick answer.

Some additional information:
1. It is a flat rate.
2. Yes, it is more than one business line per service order.
The labour & expenses will go to one business line per service order (could be specified by the user manually, if there is a way to do it). But the parts will go to the business line specified in the material master.
3. Thanks for the answer.

kind regards
Ulrika
Guest
 

Postby varma152 » Mon Dec 05, 2005 9:24 pm

1. Use user exit

2. One way to split is by using accounting indicator at the time of confirmation, but this has nothing to do with business line, if you want to use business line the same user exit can used.
Cheers,
Varma
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Re: Settlement of Service Order

Postby Fabien » Tue Mar 11, 2014 9:19 am

Dear all,

I'm sorry to reactivate this topic, but several years later I have exactly the same issue as Ulrika.

Ulrika's question
> 3. Is it possible make the settlement of service order create more than one profitability segment (for instance, for SD invoices it creates a segment per line item). We are only able to create one per service order. "

> varma152 has answered
> 3. This not possible, you can create only one PSG, because service order is treated as cost object unlike a sales order for which it creates a cost object for SDI (Sales Document Item)

In my company, users do want to see in reporting a split by Product hierarchy (MARA-PRDHA) or Product (MATNR) for Revenues and Costs in COPA.
So if the Customer Service Order contains several spare parts to repair a main Equipment, they want to see separetaly the Revenue and Cost for these several spare parts, not 1 total line for only the Equipment.
As well it should be identified in value field Revenue on Products, not Revenue on Services, even though it comes from a Service Order.

Basically end users would like CS Orders to be settled in COPA the same way as SD Orders, meaning at SD item level.
So that each item in the CS Orders is identified separately for Revenues and Costs, and displayed this way in COPA.

How can we make it possible ?

Thanks a lot, this is hard topic !
Fabien
 
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Re: Settlement of Service Order

Postby darkduck » Thu Mar 13, 2014 10:45 am

necroposting is not allowed. please open a new topic.
SAP FI FAQ: http://en.sap.darkduck.com

Just before submitting any question, have a look at http://www.catb.org/~esr/faqs/smart-questions.html please...
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