assistance with Payment workbench (Please)

[Gothmog]

Hi

I have been tasked with setting up EFT payments for a client of mine. I have chosen the PMW method as this seemed simpler and in line with the clients requirements. I have set up everything as it should be (atleast I think I have). I have tried doing a payment run the log reads that the Idoc was created it then starts Step 002, fills in all required information but i get the following message:

No payment media created for Format ACB_ZA

I have tried over and over to rectify steps that i might have missed out but still cannot resolve this. Once the payment is run I should be able to go to the DME Administrator and locate my file however when I do this it reads that there is no data for criteria that I had selected.

Im sorry that I can not give a more detailed log as I am unable to log into the clients system.

Please can someone help me.